We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in Israel will be shipped by our preffered carriers.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location

*Estimated Shipping Time

*Estimated Shipping Rates

United States 9-11 Business days FREE
Canada 10-13 Business days FREE
Australia, New Zealand 15-18 Business days FREE
United Kingdom  3-6 Business days $4.95 and FREE > $200
Germany 3-5 Business days $4.95 and FREE > $200
Belgium, Denmark, France, Ireland, Netherlands, Portugal, Romania, Spain 3-9 Business days $4.95 and FREE > $200
Austria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Hungary, Italy, Lithuania, Poland, Slovenia, Sweden, Bulgaria, Greece, Latvia, Luxembourg, Malta, Slovakia
3-11 Business days
$4.95 and FREE > $200

The time we need to prepare an order for shipping varies. Usually it will take us 1-3 bussines days to prepare and process your order.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.